Frequently Asked Questions

Not yet — we currently ship within the United States and Canada. International shipping is on our roadmap.

We accept returns within 30 days of delivery for unworn items with tags attached. See our Return Policy for full details.

Yes — start a return and place a new order for the correct size, or contact us and we'll help directly.

Our fits are intentionally oversized/relaxed unless noted. Check each product's size guide for exact measurements.

Contact us within 1 hour of placing your order and we'll do our best to accommodate changes before it ships.

You'll receive a shipping confirmation email with tracking as soon as your order leaves our warehouse. Logged-in customers can also view status under Order History.

SoftHER gift cards do not expire and can be used toward any purchase, including sale items.

After your order is delivered, you'll receive an email invitation to review your purchase — you can also submit one anytime from your account's Order History.

Submit a review with at least one photo for an eligible purchase during an active giveaway period to be automatically entered for a chance to win a gift card. See our Giveaway Official Rules for full terms.

Machine wash cold with like colors, tumble dry low. Avoid bleach. See each product page for specific care instructions.